What This FAQ Covers and How to Use It
We put this FAQ together based on the real questions that come through our support queue every week. The topics run from first-time login — including the OTP flow and what to do if your code does not arrive — through to withdrawal verification, wallet linking, and switching between your phone browser and desktop without losing your session. Each answer below reflects
how the platform actually works today, not a generic template. Where a step involves DANA, OVO, or GoPay, we describe the exact action inside the wallet app so you know what to expect before you start. Players in Bekasi and across Indonesia who access the lobby on mobile will find the account and payment steps here match what they see on screen.
Availability of certain features depends on local law and eligible regions. If something has changed on your end or an answer does not match what you see, reach our live chat and we will sort it out directly.
- DANA
- OVO
- GoPay